Helping the process of learning and adaptation in constantly changing business environments”

Learning and Development

As people respond to change, take on new roles, or look to develop within their existing one, NBA can provide a learning and development solution that makes the most of these opportunities.

We have an international reputation for research on thinking and learning and we apply this specialist knowledge to all our learning and development assignments.

Our services include:

Even though Learning and Development solutions can deliver real benefits that can be quantified in terms of return on investment, we understand that sustained spend on external provision in this area may be difficult for some clients. As such, we can provide your own people with the skills and techniques to deliver some Learning and Development services ‘in-house’.


Examples of Consultancy Projects:

  • Environment Agency - Design and Implementation of development programmes to address the development of 'people skills' in Managers and Team Leaders (Programmes include 'Developing People', 'Leadership' and 'Managing Change')

  • GE Healthcare - Design and Development of a modular programme addressing 'Leadership Effectiveness' (incorporating guided self awareness and psychometric profiling)

  • Glaxo Smithkline - Advice and 'train the trainer' work to develop the training/facilitation skills of technical experts

  • South Western Electricity Board - Design and development of a 'Creative Customer Management' programme. This involved research to identify core competencies for effective customer handling and a training programme to develop those competencies in customer facing staff

    Learning and Development Case Study