Learning and Development
As people respond to change, take on new roles, or look to develop within their existing one, NBA can provide a learning and development solution that makes the most of these opportunities.
We have an international reputation for research on thinking and learning and we apply this specialist knowledge to all our learning and development assignments.
Our services include:
- Leadership Development
- Management Skills Training
- Interpersonal/Personal Effectiveness Training
- 360 Degree Feedback Surveys
- Team Dynamics
- Individual and Team Coaching
- Coaching and Mentoring Skills Training
- Management of Change and Transition
Even though Learning and Development solutions can deliver real benefits that can be quantified in terms of return on investment, we understand that sustained spend on external provision in this area may be difficult for some clients. As such, we can provide your own people with the skills and techniques to deliver some Learning and Development services ‘in-house’.
- Train the Trainer programmes
- Facilitation Skills Training
- Telephone Coaching and Mentoring provision
- Training design support/consultancy
Examples of Consultancy Projects:
Environment Agency - Design and Implementation of development programmes to address the development of 'people skills' in Managers and Team Leaders (Programmes include 'Developing People', 'Leadership' and 'Managing Change')
GE Healthcare - Design and Development of a modular programme addressing 'Leadership Effectiveness' (incorporating guided self awareness and psychometric profiling)
Glaxo Smithkline - Advice and 'train the trainer' work to develop the training/facilitation skills of technical experts
South Western Electricity Board - Design and development of a 'Creative Customer Management' programme. This involved research to identify core competencies for effective customer handling and a training programme to develop those competencies in customer facing staffLearning and Development Case Study